VVIP International™ Service Introduction

• Difference between Commercial and Corporate

• Inflight Excellence

• Service Masterclass (Full Service)

• Galley Management

• Stocking / Staging the jet

• Pre-Flight, In-Flight, Post Flight methods and checklist

• SEO and On Jet Ground Checking

• SEP, SOP, CRM

• CPR, Water and Fire Ditching

PACKAGE INCLUDES:

• INTRODUCTION

  • Entry into VVIP

  • Introduction to FAA

  • Aviation business introduction

  • Who should join?

• SEP

  • Safety Equipment

  • Emergency Procedures (Ground Evacuation/Ditching)

  • CRM

  • Aviation Security

  • Dangerous Goods

• VVIP FA ROLE

  • Inflight Excellence (Pre-Flight, In-Flight, and Post-Flight checks)

  • Dressing the jet

  • Stocking & Inventory

  • Menu Planning

  • Menu Dialogue

  • Galley Management

  • Galley Handover/Takeover

  • Inflight Troubleshooting

   

• FORMAL PRESENTATION

  • Service Masterclass (Full Service)

  • The Art of Napkin Folding

  • High Tea Service

  • Wine & Beverage Class

  • Wine Pairing, History & Presentation

  • Coffee, Tea & Liqueurs

  • Catering Process and Presentation

  • Caviar Set up and Display

  • Culture Awareness

   

• DRESSING THE ROLE

  • Self Evaluation

  • Do's & Don'ts

  • Speech & Etiquette

  • Image Enhancement Program

  • Dressing for Success

   

• BUSINESS SUCCESS

  • Creating a personal brand

  • Creating Online & Career Portfolios

  • CV Writing Strategies

  • Personality Tests

  • How to fascinate recruiters

  • Understanding how and when to sign a contract (Binding / Non-Binding)

  • Negotiating Strategies

  • Acceptance & Contract Entry